Managed Services

Stop waiting for your technology to break

At KWCG our flat-Rate proactive technology management plan helps your organization regain lost productivity through our unlimited Help Desk Support and Vendor Management Services. We also minimize your downtime through our continuous Network Monitoring Service, which alerts us immediately to potential problems before they occur. KWCG’s technology management plan allows you to focus on running your business, not your network.

Studies show for smaller businesses, it’s more cost effective to outsource IT than hire a full-time person. If systems are running as they should, you could end up paying a technician for idle time. Or if multiple problems arise, they could end up with too much work to handle in a timely manner.

KWCG offers three affordable technology management plans

Description No Plan Remote
Care
Remote
Pro
Total Care
Onsite
Proactive Technology Management
24/7 Server Uptime Monitoring NOT Inc. Included Included Included
Client Ticket Portal NOT Inc. Included Included Included
Windows/Linux Updates Installation and Mgt NOT Inc. NOT Inc. Included Included
Licensed Antivirus Sfw and Updates NOT Inc. Included Included Included
Hardware Asset Tracking NOT Inc. Included Included Included
Security Alert Services NOT Inc. Included Included Included
Warranty/Renewal Tracking and Mgt NOT Inc. Included Included Included
Server & Desktop System Monitoring NOT Inc. Included Included Included
AntiVirus / Malware / Adware Service NOT Inc. Included Included Included
Antispam Email Filtering NOT Inc. NOT Inc. Included Included
Mobile Device Management NOT Inc. NOT Inc. NOT Inc. Included
Reactive Support Services
M-F 8x5 Helpdesk Support (24x7avail) NOT Inc. NOT Inc. Included Included
Emergency Response Time Within 8 hours Within 2 hours Within 2 hours 1 hour or less
Hardware Repair NOT Inc. NOT Inc. NOT Inc. Included
90 Day Guarantee NOT Inc. NOT Inc. NOT Inc. Included
First Priority Response NOT Inc. NOT Inc. NOT Inc. NOT Inc.
Network Administration
Data Protection Strategy NOT Inc. NOT Inc. Included Included
Monthly Executive Summary Network Report NOT Inc. Optional Optional Optional
Technology Consulting
Vendor Liaison NOT Inc. NOT Inc. Included Included
Vendor Contract Review NOT Inc. NOT Inc. Included Included
Budget Planning NOT Inc. NOT Inc. Included Included
Quarterly Review and Planning Meeting NOT Inc. NOT Inc. NOT Inc. Included
Options
Firewall with Web Filter and Intrusion Prevention NOT Inc. Ask Ask Ask
Loaner PC/Server NOT Inc. Ask Ask Ask
Basic Website Hosting NOT Inc. Ask Ask Ask
Office 365 Plan NOT Inc. Ask Ask Ask
All Workstations Replaced NOT Inc. Ask Ask Ask
All Servers Replaced NOT Inc. Ask Ask Ask
Managed Print Services NOT Inc. Ask Ask Ask

Shake off the burden of technology and focus on your business.

Claim Your No-Obligation Assessment

KWCG's mission is to deliver comprehensive IT management and services that benefit your business success. Assisting businesses in San Diego, Poway, Rancho Bernardo, Escondido, Vista and San Marcos.

In case your business requires computer network and server support, professional network solutions, network configuration, wireless network design, computer network support, IT management services, IT support, computer network maintenance services, or technology consulting, you can trust that we'll deliver.

Our first class team provides the best in all things IT, ensuring your business can get back on the road to success. With 24/7 computer network maintenance the worries of technology can be removed. Now, you are stress-free to grow your business success.