Stop waiting for your technology to break
At KWCG our flat-Rate proactive technology management plan helps your organization regain lost productivity through our unlimited Help Desk Support and Vendor Management Services. We also minimize your downtime through our continuous Network Monitoring Service, which alerts us immediately to potential problems before they occur. KWCG’s technology management plan allows you to focus on running your business, not your network.
Studies show for smaller businesses, it’s more cost effective to outsource IT than hire a full-time person. If systems are running as they should, you could end up paying a technician for idle time. Or if multiple problems arise, they could end up with too much work to handle in a timely manner.
KWCG offers three affordable technology management plans
|Proactive Technology Management|
|24/7 Server Uptime Monitoring||NOT Inc.||Included||Included||Included|
|Client Ticket Portal||NOT Inc.||Included||Included||Included|
|Windows/Linux Updates Installation and Mgt||NOT Inc.||NOT Inc.||Included||Included|
|Licensed Antivirus Sfw and Updates||NOT Inc.||Included||Included||Included|
|Hardware Asset Tracking||NOT Inc.||Included||Included||Included|
|Security Alert Services||NOT Inc.||Included||Included||Included|
|Warranty/Renewal Tracking and Mgt||NOT Inc.||Included||Included||Included|
|Server & Desktop System Monitoring||NOT Inc.||Included||Included||Included|
|AntiVirus / Malware / Adware Service||NOT Inc.||Included||Included||Included|
|Antispam Email Filtering||NOT Inc.||NOT Inc.||Included||Included|
|Mobile Device Management||NOT Inc.||NOT Inc.||NOT Inc.||Included|
|Reactive Support Services|
|M-F 8x5 Helpdesk Support (24x7avail)||NOT Inc.||NOT Inc.||Included||Included|
|Emergency Response Time||Within 8 hours||Within 2 hours||Within 2 hours||1 hour or less|
|Hardware Repair||NOT Inc.||NOT Inc.||NOT Inc.||Included|
|90 Day Guarantee||NOT Inc.||NOT Inc.||NOT Inc.||Included|
|First Priority Response||NOT Inc.||NOT Inc.||NOT Inc.||NOT Inc.|
|Data Protection Strategy||NOT Inc.||NOT Inc.||Included||Included|
|Monthly Executive Summary Network Report||NOT Inc.||Optional||Optional||Optional|
|Vendor Liaison||NOT Inc.||NOT Inc.||Included||Included|
|Vendor Contract Review||NOT Inc.||NOT Inc.||Included||Included|
|Budget Planning||NOT Inc.||NOT Inc.||Included||Included|
|Quarterly Review and Planning Meeting||NOT Inc.||NOT Inc.||NOT Inc.||Included|
|Firewall with Web Filter and Intrusion Prevention||NOT Inc.||Ask||Ask||Ask|
|Loaner PC/Server||NOT Inc.||Ask||Ask||Ask|
|Basic Website Hosting||NOT Inc.||Ask||Ask||Ask|
|Office 365 Plan||NOT Inc.||Ask||Ask||Ask|
|All Workstations Replaced||NOT Inc.||Ask||Ask||Ask|
|All Servers Replaced||NOT Inc.||Ask||Ask||Ask|
|Managed Print Services||NOT Inc.||Ask||Ask||Ask|
Shake off the burden of technology and focus on your business.
KWCG's mission is to deliver comprehensive IT management and services that benefit your business success. Assisting businesses in San Diego, Poway, Rancho Bernardo, Escondido, Vista and San Marcos.
In case your business requires computer network and server support, professional network solutions, network configuration, wireless network design, computer network support, IT management services, IT support, computer network maintenance services, or technology consulting, you can trust that we'll deliver.
Our first class team provides the best in all things IT, ensuring your business can get back on the road to success. With 24/7 computer network maintenance the worries of technology can be removed. Now, you are stress-free to grow your business success.